Booking Policy
Plans changed?Here's what to know.
Our cancellation policy explains how cancellation requests, applicable charges, refunds, and property-specific conditions are handled.
Cancellation Policy
Understanding cancellations
Please review the applicable property and booking terms before requesting a cancellation.
1. Cancellation
Cancellation requests can be submitted through the contact information provided on our website.
2. Cancellation Charges
Any applicable cancellation charges may depend on the property, booking terms, and the time at which the cancellation is requested.
3. Refunds
Where a refund is applicable, it will be processed according to the applicable booking and payment terms.
4. Property-Specific Policies
Individual properties may have additional cancellation conditions. Users should review the applicable property terms before making a booking.
Need Help?
Need help with a cancellation?
If you have questions about a cancellation, refund, or property-specific terms, get in touch with us.